Interview Q&A
How long have you been in business?
Since 2009
What is your primary product or service?
We give personalized airboat tours on the St. Johns River.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Spouse grew up on St Johns River camping, fishing, hunting and running airboat he had always given people rides that asked. In 2009 spouse had retired as a Federal Officer, he was a field supervisor over Marine Division at Kennedy Space Center, Navy and Air Force stations. He had trained officers on all types of boats used including airboats. when he retired we decided to open a business in my name since I have had experience in marketing as a director. My background education is in business and marketing.
How do you differentiate yourself from other businesses in your category and area?
We are a personalized eco airboat tour service that provides an hour and half ride on the St Johns River. We enjoy each and every person and want to make this an experience they never forget. We make sure they have a photograph of their experience that they can take home that day to share. We also do tandem rides with another captain for families or groups. They seem to enjoy taking the pictures of each other running on the boats.
How many locations do you have and do you have plans to expand?
Hwy. 50 Public Boat Ramp is the launch sight, we ask our quest to call for reservations to ensure we will be at the site.
What type of payments do you accept?
We accept cash
Which areas do you service?
Titusville, Orlando, Christmas, Daytonia, Kennedy Space Center, Cocoa, Cocoa Beach, Merritt Island, Disney, SeaWorld.
Who owns your company or runs daily operations?
Denise (Denny) Rodenbaugh, I own the company and maintain the daily operations.
What are your hours of operation?
We are open for tours night and day, we set up reservations prior to times available.
What is the best compliment anyone can give you?
I love trip advisor and wish we had discovered it earlier, when our customers go away saying they felt like family and will see us next year. When our customers take the time to put us on trip advisor and explain their experience. We have accomplished our goal so far with making our tour an unforgettable experience, not just a ride on the river.
What is your favorite quote or Bible verse?
Matthew 17:20
If you have faith as small as a mustard seed, you will say to this mountain, "move from here to there and nothing will be impossible to you."