Mobile Locksmith service for home and business, auto unlocking
I am a single owner/operator. I work on both residential and business locks and rekey locks. I have the proper tools to open cars without damage but do not make car keys or fobs.
Keywords: Rekey, lockout, emergency lock service, new locks, home locks, business locks
Interview Q&A
How long have you been in business?
I started in 1988 and have been part-time until October 1, 2014 when I went full time after 33 years of being a Police Officer.
What is your primary product or service?
Home and business rekeying and lock installation. Automotive lockouts, I have the proper tools to open all vehicles but I do not make automotive keys or fobs. I work a lot with Real Estate Agencies rekeying properties and securing the properties.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have been a Police Officer for almost 33 years and am now retired. In 1988 I took the Foley-Belsaw Courses on basic and advanced Locksmithing and have been low profile until now.
How do you differentiate yourself from other businesses in your category and area?
I am a Owner/Operator Mobile Locksmith. I do not have a call center, you call me directly. My prices are on my web site. I do not play games with my customers and can usually give them a quote over the phone. I will go to my customer and give FREE estimates. My ratings are also on Angies List which is now FREE to customers.
How many locations do you have and do you have plans to expand?
I am a mobile Locksmith and it will always be just me. I operate from New Smyrna Beach to Melbourne. I can go further and price will be negotiated up front.
Provide detailed directions to your location
N/A, I always go to my customers.
What type of payments do you accept?
I accept cash and checks and credit cards.
Which areas do you service?
Melbourne, Viera, Rockledge, Merritt Island, Cocoa Beach, Cape Canaveral, Cocoa, Titusville, Mims, Scottsmoor, Oak Hill, Edgewater, New Smyrna and Geneva.
Who owns your company or runs daily operations?
I, Mark A. Morgan am the owner and operator.
What are your hours of operation?
I do not advertise 24/7 because if you don't respond 24/7 you can be sued for false advertising. I am available most hours and days by appointment and have not turned down any appointments due to day or time.
What is the best compliment anyone can give you?
I gave them the service they requested with quality and integrity at a fair price.
What is your favorite quote or Bible verse?
Always treat others as you would want others to treat you.